Privacy Policy

The privacy policy is a draft.(If you are the site administrator, please go to backend to add content.)

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Contact us
  • After-sales Service
  • I. The package information inquiry:

    1. Fulfilled by Amazon:


    Fulfilled by: Amazon
    Inquiry: Contact Amazon Customer Service
    Contact information:

    2. Merchant Fulfilled:

    Fulfilled by: ELUTO
    Inquiry: Contact ELUTO customer service inquiry
    Contact: ELUTO official website---Support---Customer Service---Mail Us

    II. Return policy:

    1. Return: If there is any problem with the goods within 7 days from the date of receipt, you can contact us and we will refund you after verification.

    2. Exchange: Within one year from the date of receipt, if the goods are damaged, you can contact us and we will reissue you for free after verification.

    III. Return process:

    - Contact ELUTO customer service: ELUTO official website --- Support --- Customer Service --- Mail us

    - Attach a picture of the returned product to the email and explain the return reason.

    - Refunds: We will process within 48 hours. After confirmation, the money will be refunded to your Amazon account.

    - Returns: We will handle the process within 48 hours. We will reissue you for free after you confirm the address.